Is this plugin compatible with theme XXX or plugin XXX?
Check compatibility codes for some popular plugins or see more details ..
Free and pro versions use same core, so you can test it using free version.
Some themes doesn’t support Woocommerce hooks, so you should add shortcodes [adp_category_bulk_rules_table] and [adp_product_bulk_rules_table] to necessary page templates (or directly to product description).
OR you can submit new ticket to helpdesk.
If you use paid plugin/theme — please, upload it (as.zip file) to the ticket!